Privacy Policy

Metara (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and disclose your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment information (e.g., credit card details)

b) Non-Personal Information

IP address
Browser type and version
Device information
Referring and exit pages
Cookies and other tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including payments and shipping
Communicate with you about your orders, promotions, or updates
Personalize and improve your experience on our website
Detect and prevent fraud or other unauthorized activities
Comply with legal obligations

3. Sharing Your Information

We may share your information with third parties for the following purposes:

a) Service Providers

Payment processors (e.g., Stripe, PayPal)
Shipping and logistics companies
Marketing and analytics services

b) Legal Compliance

We may disclose your information if required to do so by law or in response to a valid legal request.

c) Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Recognize your device and preferences
Enable functionality such as shopping cart retention
Analyze website performance and user behavior

You can manage your cookie preferences through your browser settings.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access, correct, or delete your personal information
Withdraw consent for data processing
Opt out of marketing communications

To exercise these rights, contact us at sales@metara.ca.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this policy from time to time. The updated policy will be posted on this page with a revised “Effective Date.”